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Improving Employee Motivation System within the Hotel Industry.

Karina Kostina

ABSTRACT

The motivation of employees in the hotel industry plays a pivotal role in achieving operational success. This bachelor's project aims to analyze the current motivation system in one of the Wellton Hotels establishments, with the goal of developing recommendations for its enhancement in accordance with motivation theory. The first chapter discusses various theories and mechanisms of motivation, providing a theoretical framework for understanding employee motivation systems. The second chapter offers a deep analysis of motivation systems employed in Wellton Hotels, evaluating their effectiveness and proposing improvements based on the findings. Through theoretical analysis, empirical research, and surveys, the author of the study recommends improving motivational programs and employee satisfaction levels, offering specific practical recommendations to enhance the motivational environment and improve overall service quality.
Author: Karina Kostina
Degree: Bachelor
Year: 2024
Work Language: English
Supervisor: Dr. psych., Ishgalei Ishmuhametov
Faculty: Transport and Management Faculty
Study programme: Business and Management

KEYWORDS

EMPLOYEE MOTIVATION, HOSPITALITY INDUSTRY, MOTIVATION THEORY, MOTIVATIONAL ENVIRONMENT