This research aims to relive the factors on applying AI in crew scheduling and rostering on low-cost airlines, IndiGO Airlines was chosen as base, to minimize the time and effort of human resources and increase effectiveness. This research looks into the possibility of utilizing artificial intelligence proposed model to schedule through a decision support system to reduce mistake from human intervention.
Techniques employed includes of extensive literature searches, six qualitative interviews with two respondents per industry and 109 quantitative online surveys for crew scheduling department respondents. The data collected from the survey was analyzed and presented in the form of graphs to ease interpretation of the this research by concentrating on the challenges and costs involved in Artificial Intelligence. Thus, the techniques such as Data reduction and abduction logic have been used to find the sound information out of the whole set of information.
From the survey results and interview questions, there are major benefits of incorporating AI in crew scheduling and rostering. The study also presents the best approach that low-cost airlines can adopt to lower errors and uphold performance, effectively showing that the adoption of AI in the industry is significantly beneficial